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About Us

Food. Thoughtfully Sourced. Carefully Served.

At Hyatt, we want to meet the needs of the present generation without compromising what is best for future generations. We believe we have a responsibility to ensure that every one of our dishes is thoughtfully sourced and carefully served.

We want you to make informed decisions about what you choose to eat. This is a lifestyle. A conscious lifestyle that will inevitably inspire change in the way you eat and every choice you make.

Keeping to our promise, all items on our store are prepared with sustainable ingredients of uncompromised quality, which includes responsibly sourced seafood certified by MSC, ASC, BAP and WWF.

Not only that, we also source for sustainable packaging made from eco-friendly materials in support of this initiative.

We are excited to take you on a gastronomic journey that not only serves your palate, but also serves the community and essentially the planet.

Online Store

If you are unable to come to us, let us come to you. Shopping made easy with the online store at Grand Hyatt Kuala Lumpur as we thrive to serve you the extraordinary guest experience all the same. Discover the delightful myriad of options we offer in the comfort of your own home.

First of its kind, a list of exclusive products awaits as you can now shop online for signature savouries, sinful confectioneries and even blooming beauties. Perfect for casual takeaways and special occasion treats, our online store will have you spoilt for choices!

If you are in for a little more creativity with our gift products, customization is available upon request.

Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur, Malaysia, 50450

Phone: +60 3 2182 1234

Email: [email protected]

Opening Hours

Monday - Sunday

9:00 AM – 8:00 PM

Last order at 6:29 PM for the '7:31 PM to 8:00 PM ' self-collection / delivery timeslot.


Available daily from 9:00 AM to 8:00 PM, self-collection can be done from within JP teres or at the drive-up collection point of JP teres.

Delivery Service

Available daily from 9:00 AM to 8:00 PM, delivery coverage is only within 15 KM radius from Grand Hyatt Kuala Lumpur.

• Within 5 KM radius – MYR 12 nett per delivery / address
• Within 10 KM radius – MYR 18 nett per delivery / address
• Within 15 KM radius – MYR 25 nett per delivery / address

Payment Method

Upon confirmation of orders, payment must be made in advance via credit card or debit card.

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